This Privacy Policy describes how zidrop collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zidrop.shop or otherwise engage with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether as a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this policy, please do not use or access any of the Services.
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
**How We Collect and Use Your Personal Information**
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable laws, enforce our Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.
**What Personal Information We Collect**
The types of information we obtain about you depend on how you use our Site and interact with us. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
* **Information Collected Directly from You**
Information that you submit directly to us through our Services may include:
* Contact information such as name, address, phone number, email.
* Order information such as name, billing address, shipping address, payment information, email address, phone number.
* Account information such as username, password, security questions.
* Shopping information such as items you view, add to your cart, or purchase.
* Support information including information you choose to include in communications with us, for example, when sending a message through the Services.
* Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
* **Information We Collect Through Cookies**
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.
* **Information We Obtain from Third Parties**
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
* Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you requested to perform our contract with you.
* When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for the policies or practices of any third party. For more information, see the section below titled “Third-Party Websites and Links.”
**How We Use Your Personal Information**
* **Providing Products and Services.** We use your personal information to provide you with the Services to perform our contract with you, including processing payments, fulfilling orders, sending account-related notifications, purchase, return, exchange, or other transaction-related communications, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
* **Marketing and Advertising.** We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to personalize and improve our Services and advertising on our Site and other websites.
* **Security and Fraud Prevention.** We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities.
* If you decide to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
* **Communicating with You.** We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services to you, and to maintain our business relationship with you.
**How We Disclose Personal Information**
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
* With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
* When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as through sending products or by using social media widgets or login integrations.
* With affiliates or others within our corporate group, in our legitimate interests to operate a successful business.
* In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted with *) about users for the purposes outlined above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
* **Categories:**
* Identifiers, such as primary contact information and specific order and account information
* Commercial information, such as order information, shopping information, and customer support information
* Internet or other network activity, such as Usage Data
* **Categories of Recipients:**
* Vendors and third parties who perform services on our behalf (e.g., internet service providers, payment processors, order fulfillment partners, customer support partners, and data analytics providers)
* Business and marketing partners
* Our affiliates
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the past 12 months for the purpose of engaging in advertising and marketing activities, as follows.
* **Category of Personal Information:**
* Identifiers, such as primary contact information and specific order and account information
* Commercial information, such as records of products or services purchased and shopping information
* Internet or other network activity, such as Usage Data
* **Categories of Recipients**
* Business and marketing partners
**User-Generated Content**
The Services may enable you to post product reviews and other user-generated content. If you decide to submit user-generated content to any public area of the Services, that content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
**Third-Party Websites and Links**
Our Site may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of a link to a third-party site does not imply an endorsement by us of the content of such sites or of their owners or operators, except as may be disclosed on the Services.
**Children’s Data**
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
**Security and Retention of Your Information**
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
**Your Rights and Choices**
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.
* **Right of Access / Know.** You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
* **Right to Delete.** You may have the right to request the deletion of the personal information we hold about you.
* **Right to Correct.** You may have the right to request correction of any inaccurate personal information we hold about you.
* **Right to Portability.** You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
* **Right to Opt-Out of Sale or Sharing or Targeted Advertising.** You may have the right to direct us not to “sell” or “share” your personal information or to opt-out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
* **Right to Limit and/or Opt-Out of Use and Disclosure of Sensitive Personal Information.** You may have the right to direct us to limit our use and/or disclosure of your sensitive personal information only to that which is necessary to perform the services or provide the goods reasonably expected by an average person.
* **Restriction of Processing:** You may have the right to ask us to stop or restrict the processing of your personal information.
* **Withdrawal of Consent:** Where we rely on your consent to process your personal information, you may have the right to withdraw this consent.
* **Appeal:** If we decline to process your request, you may have the right to appeal our decision. You can do so by replying directly to our denial.
* **Managing Communication Preferences:** We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or your orders.
You can exercise any of these rights outlined on our Site or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to a request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
**Complaints**
If you have a complaint about our processing of your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information below, or by lodging a complaint with your local data protection authority.
**International Users**
Please note that we may transfer, store, and process your personal information outside the country where you live, including to the United States. Your personal information is also processed by our service providers and affiliates in these locations. If your personal information is transferred outside of Europe, we rely on transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any contracts issued by the relevant competent authority of the UK, where necessary, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
**Contact**
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please email us at zainabrezaei437@gmail.com.
